Petra College of Tourism and Archaeology / Department of Hotel Management

د. جبريل علي محمد الهلالات


Associate Professor
د. جبريل علي محمد الهلالات

Curriculum Vitae
  • Major:
  • College: Petra College of Tourism and Archaeology
  • Department(s): Hotel Management Department
  • E-mail: j.alhelalat@ahu.edu.jo
  • Phone No.: 032155415

 Hospitality management
 Marketing studies (hospitality marketing)
 Quality studies (Hospitality services)
 Restaurant management and marketing
 Marketing hospitality education

Alhelalat, J.A., Habiballah, M.A., & Twaissi, N.M. (2017). The impact of personal and functional aspects of restaurant employee service behaviour on customer satisfaction. International Journal of Hospitality Management, 66, 46-53.
Alhelalat, J.A., & Habiballah, M.A. (2017). A Model of Service Quality Aspects Conveyed in Hotel Advertising. Enlightening Tourism. A Pathmaking Journal, 7(2), 99-124.
Al-Shakhsheer, F.J., Habiballah, M.A., Al-Ababneh, M.M., & Alhelalat, J.A. (2017). Improving Hotel Revenue through the Implementation of a Comprehensive Dynamic Pricing Strategy: A Conceptual Framework and Empirical Investigation of Jordanian Hotels. Business Management Dynamics, 7(6), 19-33.
Alhelalat, J.A. (2015). Hospitality and non-hospitality graduate skills between education and industry. Journal of Business Studies Quarterly, 6(4). 46-55.
Alhelalat. J.A. (2015). Consumer Behaviour Analysis of Hospitality Students' Selection and Satisfaction with their Universities. Tourism and Hospitality Management, 21(2), 127- 143.
 Alhelalat, J., Ineson, E. & Faulk, S. (2009). Branding Hotel Schools in Relation to their Partnerships with the Hospitality Industry. Advances in Food, Hospitality and Tourism, 1(1). 1-9.
Habiballah, M.A., Alhelalat, J.A., & Twaissi, N.M. (2016). The effect of tourists' national culture on perceived performance of restaurants in Petra, Jordan. International Business Research, 9(3), 25-39.
Al-Frehat, M.M., & Alhelalat, J.A. (2015). A study on the educational status of child laborers in Petra, Jordan. Mediterranean Journal of Social Sciences, 6(4), 20-29.
Twaissi, N. & Alhelalat, J.A. (2015). Competitive Benchmarking Adoption Issues in the Hotel Sector in Petra, Jordan. International Journal of Marketing Studies, 7(3). 53-62.

Alhelalat. J. (May, 2012). Employability Skills for Hospitality Graduates: The Gap between Education and Practice. The 21st CHME Conference, Birmingham. 
 Alhelalat. J. (April, 2011). Branding hospitality education institutions: students’ evaluation. The 6th ICHEM Conference, Cairo. 
 Alhelalat, J., Ineson, E.M., Jung, T. & Evans. K. (October, 2008). The Evaluation of Hotel Websites' Quality, Usability and Benefits: Developing a Testing Model. The 26th EuroCHRIE Conference, Dubai. 
 Alhelalat, J., Ineson, E. & Jung, T. (September, 2007). eRelationship Marketing in the Hotel Industry: Developing Theoretical Framework. MMU Research Conference, Manchester.

Member of Al-Hussein Bin Talal University Council (2013-2014). 
 Member of board of the UNESCO Chair on Heritage and Sustainable Tourism, Al-Hussein Bin Talal University, 2016-2018.
  Member of Petra College for Tourism and Archeology Council (2010-2012, 2014-2015, 2016-2018). 
 Member of the Hotel and Tourism Services Department Council (2010 to present). 
 Member of curriculum development committees for the programs: Bachelor of Hotel Management; Bachelor of Tourism Management; Masters of Tourism Management, and Technical diploma in Culinary Arts at Petra College for Tourism and Archaeology – AlHussein Bin Talal University (2017). 
 Director of "Petra Tourism Development Project", a joint program between Al-Hussein Bin Talal University and Petra Development and Tourism Region Authority. 2013-2014. 
 Member of the higher organizing committee for the 1st Petra International Conference on Cultural Tourism (Petra, May 2015). Head of the administrative committee. 
 Chair and Head of the organizing committee for the 1st hotel and tourism students' research day, Petra College for Tourism and Archaeology (April, 2012). 

حاليا: 
رسالة ماجستير / الادارة السياحية: المرأة والقيادة في قطاع السياحة الاردني 
رسالة ماجستير / الادارة السياحية: الادارة بالأهداف والاداء المؤسسي في قطاع الفنادق في البترا 
رسالة ماجستير / الادارة السياحية: تكرار الزيارة لوادي رم, المحفزات والمعيقات 
رسالة ماجستير / الادارة السياحية: الوعي السياحي والسياحة المستدامة من وجهة نظر الادلاء السياحيين في البترا

September 2014 to September 2015 & September 2016 to September 2018: Vice Dean - Petra College for Tourism and Archaeology

September 2010 to June 2012: Head of Department 
Department of Hotel and Tourism Services Management

الادارة الفندقية , الادارة السياحية ,  التسويق 

Hotel Marketing, Tourism Marketing, Communication Skills, Human Resources Management in Hotels, Public Relations in Tourism and Hospitality, Resort Management, Research Methods (undergraduate and postgraduate), International Marketing, Brand Management, English Language for Tourism, Principles of Marketing, Tourism Guidance, E-Commerce, Advertising and Publicity in Hospitality, Marketing Strategies, Marketing Research, Service Marketing.

Academic qualifications and certificates

دكتوراه في الادارة الفندقية والتسويق - 

Manchester Metropolitan University  - UK   2010 

ماجستير في إدارة الضيافة الدولية -
 Manchester Metropolitan University  - UK  2006 

بكالوريوس في إدارة الأعمال - 
 جامعة مؤتة 2001  

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