الأبحاث والمقالات
An Exploratory Investigation of Consumers’ Perceptions of the Risks
of Online Shopping in Jordan
| | 2000
Purpose: The current research seeks to identify the most relevant dimensions of risk perceived by online
shopping customers in Jordan, by identifying risk dimensions cited in the literature and testing empirically their
relative importance to such customers.
Design: A self-administered questionnaire was completed by a random stratified sample of adults. The response
rate of 62.5% was adequate to ensure that the survey results were accurate, useful, and representative of the
target population. The data were analyzed using parametric statistics including means analysis, factor analysis,
and the t-test.
Findings: The participants perceived functional and financial risks most strongly, while social risk was the
lowest ranked dimension. Furthermore, previous experience and future intention to use were significantly
correlated with the strength of participants’ perceptions of each category of online shopping risks.
Limitations/Implications: A practical implication of this study is the possibility that the findings will provide
insight regarding consumers’ perceptions of online shopping risks, and help businesses to pinpoint the risks of
greatest concern to customers.
Originality: This study is one of
Assessing the Planning of Public Private Partnership (PPP) in
E-Government Implementation Experience in Jordan
| | 2000
Public private partnership (PPP) is one of the main approaches that have been utilized in executing
e-government program in Jordan. The main aim of this paper is to assess the adoption of PPP in the
implementation of E-Government program in Jordan as one of the developing countries through assessing one
stage of the three-stage model of PPP developed by (Alshqairat, 2009). This Model (3PEG) consists of three
main stages; planning, implementation, and evaluation. This paper empirically tests the planning stage for PPP
in the implementation of E-Government program in Jordan. The assessing planning stage addresses six
dimensions of PPP: concept, justifications, requirements, the main aspects, readiness, and the strategic
opportunities. Several results are reported. The findings that were supported by using
Human Resource Information Systems in Jordanian Universities
| | 2000
The main purposes of this study are to explore the extent to which public Jordanian universities have adopted
Human Resource Information System (HRIS) and to examine the current HRIS uses, benefits and barriers in
these universities. A structured questionnaire was constructed based on other previous studies, it also pre-tested,
modified and translated to capture data from HRIS users in Jordanian universities. The main findings of this
study reveled that the quick response and access to information were the main benefits of HRIS implementation.
While, the insufficient financial support; difficulty in changing the organization’s culture and lack of
commitment from top managers were the main HRIS implementation barriers. The present study provides some
insights into the performance and applications of HRIS in Jordanian universities that could help Human
Resource Management (HRM) practitioners to get a better understanding of the current HRIS uses, benefits and
problems, which in turn, will improve the effectiveness of HRIS in Jordanian universities.
THE ROLE OF CRITICAL SUCCESS FACTORS OF KNOWLEDGE STATIONS IN THE DEVELOPMENT OF LOCAL COMMUNITIES IN JORDAN: A MANAGERIAL PERSPECTIVE
| | 2000
Knowledge Stations (KSs) have emerged as one of the Information and Communication Technology (ICT) key initiatives designed to enhance the quality of life of those living in remote and local communities through improving their digital information literacy to enhance their educational and vocational wellbeing. This study aimed to fill a research gap by exploring KSs’ critical success factors (CSFs) that are vital for KSs to achieve their mission by answering the following two questions: what are KSs' CSFs?, and how can these factors enhance KSs’ role in the knowledge-based development of local communities (K-B DLC)? The findings suggested significant support for thirty-five CSFs divided into four groups related to KSs departments, KSs themselves, LCs, and Hosting Organizations (HOs). The findings also suggested significant support for ways that CSFs can enhance the services provided by knowledge stations as demonstrated via the study’s theoretical model. In addition, KSs as an ICT initiative, are integral in developing the knowledge society in Jordan, but face a range of inhibitors such as insufficient funds, the absence of trainers’ incentives, and a lack of cooperation with higher education institutions such as universities.
The Role of Partnership in E-Government Readiness: The Knowledge Stations (KSs) Initiative in Jordan
| | 2000
The Initiative of establishing Information Technology (IT) and Community Service Centers, later renamed Knowledge Stations (KSs) was launched in 2001. The KSs initiative is intended to implement IT in local communities (LCs) and remote areas in preparation for the E-Government process. This study develops a model that explores KSs’ role as a partnership in E-Government readiness in Jordan through answering the following two questions: why is a clearly comprehensive role of KSs needed for the readiness of E-Government in Jordan? How does this role take place practically? The research methodology is the case study that was applied to six KSs as a purposive sample in Amman, the capital of Jordan. Nine semi-structured interviews have been conducted with the director of KSs project, trainers, trainees and volunteers in the KSs project. The findings of the study showed that the role of KSs in E-Government readiness has four pillars: enhancement of community awareness in social and economic fields, development of Information and Communications Technology (ICT) capabilities, lessening computer illiteracy fulfillment of comprehensive development.
The Role of Partnership in
E-Government Readiness:
The Knowledge Stations (KSs)
Initiative in Jordan
| | 2000
The Initiative of establishing Information Technology (IT) and Community Service Centers, later renamed
Knowledge Stations (KSs) was launched in 2001. The KSs initiative is intended to implement IT in local
communities (LCs) and remote areas in preparation for the E-Government process. This study develops a
model that explores KSs’ role as a partnership in E-Government readiness in Jordan through answering the
following two questions: why is a clearly comprehensive role of KSs needed for the readiness of E-Government
in Jordan? How does this role take place practically? The research methodology is the case study that was
applied to six KSs as a purposive sample in Amman, the capital of Jordan. Nine semi-structured interviews
have been conducted with the director of KSs project, trainers, trainees and volunteers in the KSs project. The
findings of the study showed that the role of KSs in E-Government readiness has four pillars: enhancement
of community awareness in social and economic fields, development of Information and Communications
Technology (ICT) capabilities, lessening computer illiteracy fulfillment of comprehensive development.
Towards Practical Model of Public Private Partnership (PPP)
Implementation in E-Government in Jordan: Field Assessment*
| | 2000
The main aim of this study is to evaluate the adoption of Public Private Partnership (PPP) approach in
E-Government programs in Jordan which is considered a developing country, by evaluating the second stage of
the three-stage model of PPP developed by (Al-Shqairat, 2009). Design/methodology/approach: A mixed
quantitative and qualitative research approach was adopted. Qualitative data was collected using semi structured
interviews with eleven IT managers working in public organizations. Quantitative data, on the other hand, was
collected using a questionnaire designed and validated for the current study. A total of 109 questionnaires were
distributed to participant working in 13 different public entities. These participants were also directly involved in
Public Private Partnership projects in these entities. The response rate of 56.88% percent was adequate for
accuracy and the results were useful and representative of the target population. The questionnaire data was
analyzed using parametric statistics including mean analysis.Findings: The main findings of this study shows
significant support for the proposed implementation stage. Furthermore, the survey and the interview analysis
highlighted that the benefits and obstacles are more important than any other aspect of the implementation stage.
Originality/ value: This study is one of the few studies that attempted to propose and validate an empirical
model of PPP Implementation in E-Government projects that could be adopted by governments while planning
for a successful PPP approach in implementing E-Government initiatives in specific or an ICT related projects.
An Exploratory Investigation of Consumers’ Perceptions of the Risks
of Online Shopping in Jordan
| | 2000
Purpose: The current research seeks to identify the most relevant dimensions of risk perceived by online
shopping customers in Jordan, by identifying risk dimensions cited in the literature and testing empirically their
relative importance to such customers.
Design: A self-administered questionnaire was completed by a random stratified sample of adults. The response
rate of 62.5% was adequate to ensure that the survey results were accurate, useful, and representative of the
target population. The data were analyzed using parametric statistics including means analysis, factor analysis,
and the t-test.
Findings: The participants perceived functional and financial risks most strongly, while social risk was the
lowest ranked dimension. Furthermore, previous experience and future intention to use were significantly
correlated with the strength of participants’ perceptions of each category of online shopping risks.
Limitations/Implications: A practical implication of this study is the possibility that the findings will provide
insight regarding consumers’ perceptions of online shopping risks, and help businesses to pinpoint the risks of
greatest concern to customers.
Originality: This study is one of
Assessing the Planning of Public Private Partnership (PPP) in
E-Government Implementation Experience in Jordan
| | 2000
Public private partnership (PPP) is one of the main approaches that have been utilized in executing
e-government program in Jordan. The main aim of this paper is to assess the adoption of PPP in the
implementation of E-Government program in Jordan as one of the developing countries through assessing one
stage of the three-stage model of PPP developed by (Alshqairat, 2009). This Model (3PEG) consists of three
main stages; planning, implementation, and evaluation. This paper empirically tests the planning stage for PPP
in the implementation of E-Government program in Jordan. The assessing planning stage addresses six
dimensions of PPP: concept, justifications, requirements, the main aspects, readiness, and the strategic
opportunities. Several results are reported. The findings that were supported by using
Human Resource Information Systems in Jordanian Universities
| | 2000
The main purposes of this study are to explore the extent to which public Jordanian universities have adopted
Human Resource Information System (HRIS) and to examine the current HRIS uses, benefits and barriers in
these universities. A structured questionnaire was constructed based on other previous studies, it also pre-tested,
modified and translated to capture data from HRIS users in Jordanian universities. The main findings of this
study reveled that the quick response and access to information were the main benefits of HRIS implementation.
While, the insufficient financial support; difficulty in changing the organization’s culture and lack of
commitment from top managers were the main HRIS implementation barriers. The present study provides some
insights into the performance and applications of HRIS in Jordanian universities that could help Human
Resource Management (HRM) practitioners to get a better understanding of the current HRIS uses, benefits and
problems, which in turn, will improve the effectiveness of HRIS in Jordanian universities.
THE ROLE OF CRITICAL SUCCESS FACTORS OF KNOWLEDGE STATIONS IN THE DEVELOPMENT OF LOCAL COMMUNITIES IN JORDAN: A MANAGERIAL PERSPECTIVE
| | 2000
Knowledge Stations (KSs) have emerged as one of the Information and Communication Technology (ICT) key initiatives designed to enhance the quality of life of those living in remote and local communities through improving their digital information literacy to enhance their educational and vocational wellbeing. This study aimed to fill a research gap by exploring KSs’ critical success factors (CSFs) that are vital for KSs to achieve their mission by answering the following two questions: what are KSs' CSFs?, and how can these factors enhance KSs’ role in the knowledge-based development of local communities (K-B DLC)? The findings suggested significant support for thirty-five CSFs divided into four groups related to KSs departments, KSs themselves, LCs, and Hosting Organizations (HOs). The findings also suggested significant support for ways that CSFs can enhance the services provided by knowledge stations as demonstrated via the study’s theoretical model. In addition, KSs as an ICT initiative, are integral in developing the knowledge society in Jordan, but face a range of inhibitors such as insufficient funds, the absence of trainers’ incentives, and a lack of cooperation with higher education institutions such as universities.
The Role of Partnership in E-Government Readiness: The Knowledge Stations (KSs) Initiative in Jordan
| | 2000
The Initiative of establishing Information Technology (IT) and Community Service Centers, later renamed Knowledge Stations (KSs) was launched in 2001. The KSs initiative is intended to implement IT in local communities (LCs) and remote areas in preparation for the E-Government process. This study develops a model that explores KSs’ role as a partnership in E-Government readiness in Jordan through answering the following two questions: why is a clearly comprehensive role of KSs needed for the readiness of E-Government in Jordan? How does this role take place practically? The research methodology is the case study that was applied to six KSs as a purposive sample in Amman, the capital of Jordan. Nine semi-structured interviews have been conducted with the director of KSs project, trainers, trainees and volunteers in the KSs project. The findings of the study showed that the role of KSs in E-Government readiness has four pillars: enhancement of community awareness in social and economic fields, development of Information and Communications Technology (ICT) capabilities, lessening computer illiteracy fulfillment of comprehensive development.
The Role of Partnership in
E-Government Readiness:
The Knowledge Stations (KSs)
Initiative in Jordan
| | 2000
The Initiative of establishing Information Technology (IT) and Community Service Centers, later renamed
Knowledge Stations (KSs) was launched in 2001. The KSs initiative is intended to implement IT in local
communities (LCs) and remote areas in preparation for the E-Government process. This study develops a
model that explores KSs’ role as a partnership in E-Government readiness in Jordan through answering the
following two questions: why is a clearly comprehensive role of KSs needed for the readiness of E-Government
in Jordan? How does this role take place practically? The research methodology is the case study that was
applied to six KSs as a purposive sample in Amman, the capital of Jordan. Nine semi-structured interviews
have been conducted with the director of KSs project, trainers, trainees and volunteers in the KSs project. The
findings of the study showed that the role of KSs in E-Government readiness has four pillars: enhancement
of community awareness in social and economic fields, development of Information and Communications
Technology (ICT) capabilities, lessening computer illiteracy fulfillment of comprehensive development.
Towards Practical Model of Public Private Partnership (PPP)
Implementation in E-Government in Jordan: Field Assessment*
| | 2000
The main aim of this study is to evaluate the adoption of Public Private Partnership (PPP) approach in
E-Government programs in Jordan which is considered a developing country, by evaluating the second stage of
the three-stage model of PPP developed by (Al-Shqairat, 2009). Design/methodology/approach: A mixed
quantitative and qualitative research approach was adopted. Qualitative data was collected using semi structured
interviews with eleven IT managers working in public organizations. Quantitative data, on the other hand, was
collected using a questionnaire designed and validated for the current study. A total of 109 questionnaires were
distributed to participant working in 13 different public entities. These participants were also directly involved in
Public Private Partnership projects in these entities. The response rate of 56.88% percent was adequate for
accuracy and the results were useful and representative of the target population. The questionnaire data was
analyzed using parametric statistics including mean analysis.Findings: The main findings of this study shows
significant support for the proposed implementation stage. Furthermore, the survey and the interview analysis
highlighted that the benefits and obstacles are more important than any other aspect of the implementation stage.
Originality/ value: This study is one of the few studies that attempted to propose and validate an empirical
model of PPP Implementation in E-Government projects that could be adopted by governments while planning
for a successful PPP approach in implementing E-Government initiatives in specific or an ICT related projects.