مختصر السيرة الذاتية

Prof. Dr. Ikhlas I. Altarawneh is a Full Professor in Business Administration and Management specialized in Human Resources Management (HRM). She works at Al-Hussein Bin Talal University, Jordan, Business Administration Department. Also, she is a Certified Professional Evaluation Commissioner for Middle Eastern Region by the International Accreditation Organization (IAO) USA. She did her MBA in (2001) and her PhD (2005) in United Kingdom. She worked in Al-Hussein Bin Talal University, Jordan as a Vice Dean for Business Administration and Economics College and as a Head of Business Department. She also worked in Ibn Rushd College Saudi Arabia as an Academic and Quality Supervisor, Acting Vice Dean for Female Section. She was also an academic staff member in addition of being consultant to the Dean at Ibn Rush College. She has many international publications, her research interests are in: human resources management, organizational behavior, women in the workplace, women empowerment; HRM effectiveness, training and development, Strategic HRM, human resources information system, knowledge management; HRIS; employees' engagements and satisfaction.

الدرجة التخصص الجامعة السنة
شاهد المؤهلات
 = s · PhD in Human Resource Development and Management (2005), University of Huddersfield, United Kingdom. · MBA: Master of Business Administration (2002), University of Huddersfield , United Kingdom · BSc in Business Administrative (with honour) obtained in (1999), Mutah University, Jordan. · High school from Al-Hussieniha Secondary School for female in 1995 with (honour degree ) (93%). . -
 2000
المنصب الجامعة / القسم الفترة
راجع التفاصيل
Academic positions · Full Professor in Human Resource Management at Business department, Al-Huessien BinTalal university, Jordan, 30/8/2017 until present. ·            Associate professor in Human Resource Management at Business Department, Al-Hussein Bin Talal University, Jordan (21/3/2011-30/8/2017). ·            Associate Professor in HRM at Management Department, Prince Sultan College for Business and Tourism, Al-Faisal University, Abha, Saudi Arabia (17/9/2011-17/9/2013). ·            Associate Professor in HRM at management Department, Ibn Rushd - College for Management Studies , Al-Faisal University, Abha, Saudi Arabia (17/9/2013-1/9/2015). · Assistant Professor, Al-Hussein Bin Talal University (4/9/2005–21/3/2011) . · Visitor Assistant Professor, Mu'tah University (just for one summer semester June -August, 2010).
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-		 2000/01
المنصب المؤسسة الفترة
راجع التفاصيل
· Vice Dean for of Business Administration and Economics College, Al-Hussein Bin Talal University (5/12/2017 until present). - · Dean Consultant, Ibn Rush College for Management Studies, Abha, Saudi Arabia, (20/4/2014- 1/9/2015). · Acting Vice Dean for Female Section at Ibn Rush College for Management Studies, Abha, Saudi Arabia , (17/9/2013-20/4/2014). · Academic & Quality Supervisor for female section at Prince Sultan College for Business and Tourism , Al-Faisal University, Abha, Saudi Arabia (17/9/2011-17/9/2013). · Vice Dean of Business Administration and Economics College , Al-Hussein Bin Talal University (13/09/2010-10/9/2011). · Head of Business Administration department , Al-Hussein Bin Talal University (2008-2009). · Assistant Dean of Business Administration and Economics College , Al-Hussein Bin Talal University (2007-2008). -
 - 2000/01
1
Factors Influencing Citizen Adoption of E-Government in Developing Countries: The Case of Jordan
أخرى 2000
المجلة
تاريخ النشر2000/01/01
المؤلفون
نوع المنشورأخرى
The main purposes of this study are to investigate citizen adoption of e-government services in Jordan and to explore factors affecting the level of adoption of e-government services. Importantly, this study aims to develop a conceptual framework that is based on previous literature of Technology Acceptance Model TAM in order to examine the relationships between certain factors government trustworthiness, service quality and citizen satisfaction and citizen adoption of e-government services. A self-administered questionnaire was used to capture data from 356 Jordanian citizens across the country randomly. The findings indicate that perceived usefulness, perceived ease of use, citizen satisfaction and trustworthiness are significant predictors of the Jordanian intention to use an e-government service. The results also showed that the service quality dimensions: responsiveness, reliability, and empathy have significant impacts on the citizen satisfaction. The study has made significant contributions to the body of knowledge at academic and practical levels as an important exploratory study that was conducted in the context of Jordan, a developing country with genuine need for more research works on e-government issues. In addition, this study provides some valuable insights into the performance and adoption of e-government in Jordan that could help government agencies to improve the effectiveness of their services.
2
Factors Influencing Citizen Adoption of E-Government in Developing Countries: The Case of Jordan
أخرى 2000
المجلة
تاريخ النشر2000/01/01
المؤلفون
نوع المنشورأخرى
The main purposes of this study are to investigate citizen adoption of e-government services in Jordan and to explore factors affecting the level of adoption of e-government services. Importantly, this study aims to develop a conceptual framework that is based on previous literature of Technology Acceptance Model TAM in order to examine the relationships between certain factors government trustworthiness, service quality and citizen satisfaction and citizen adoption of e-government services. A self-administered questionnaire was used to capture data from 356 Jordanian citizens across the country randomly. The findings indicate that perceived usefulness, perceived ease of use, citizen satisfaction and trustworthiness are significant predictors of the Jordanian intention to use an e-government service. The results also showed that the service quality dimensions: responsiveness, reliability, and empathy have significant impacts on the citizen satisfaction. The study has made significant contributions to the body of knowledge at academic and practical levels as an important exploratory study that was conducted in the context of Jordan, a developing country with genuine need for more research works on e-government issues. In addition, this study provides some valuable insights into the performance and adoption of e-government in Jordan that could help government agencies to improve the effectiveness of their services.
عنوان الرسالة الطالب النوع / الدور الحالة
I supervised more than 50 MBA dissertations in the female section at Prince Sultan College for Business and Tourism, Al-Faisal University, Saudi Arabia, and in Ibn Rush College for Management Studies. - راجع التفاصيل ماجستير
مشرف رئيسي		 مكتملة
المؤتمر / الورقة الموقع التاريخ المشاركة
مؤتمرات - راجع التفاصيل
§ - Annual British Academy Management , 13-15 September 2011 Aston University, Birmingham " Building and Sustaining High Performance Organisations in a Challenging Environment ". Paper ISBN number 978-0-9549608-3-4 . Annual management conferences, British Academy of Management ,(2011) . § - Capabilities building for quality held by King Abdullah institution for innovation and excellence, 2009, Amman, Jordan. § - Investment in Jordan: current situation and the future. University of Al-Tafila 30/7/2006, Jordan. § - The first Arab conference of training and human resource development. University of Al-hashimeiah, 2006, Jordan. § - A conference of excellent management for human resources, Dead Sea, Jordan, 2006. § - A conference of Human resource development, - Al-Yarmok University, jordan 2008. § - Arabian Women within HRD: women empowerment and increasing work participation, Arab researches institution, Jordan university, Amman, 15-16-10-2017.
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 2000/01/01 مشارك
الورشة المنظم التاريخ الدور
§ Time management, § Stress at work managing stress, § - Total quality management, § Communication skills, § Decision-making , § Self-management - § Domestic budget and economy § Innovation and change, § Team building and working within a team § Negotiation skills § Time management and self management skills § Organizational culture § Interpersonal skills for middle management level § Developing managerial skills for middle management level § Customer services § Effective job interview § Program & course specification and reports 2011 (attendee) NCAAA, - K.S.A § Self-evaluation and internal review for quality in higher education 2013 (attendee) K.S.A § Quality Assurance in Higher Education: International and Saudi models 2014 (attendee) - K.S.A § Ways to Effectiveness 2014 (attendee) K.S.A § Strategic planning workshop, Brunel University consultancy team for two days at Ibn Rushed College, November, 2014/2015. § Securities 2016
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 2000/01/01 مشارك
اللجنة المنظمة الدور الفترة
Universities and Faculties Duties (Committees and Memberships) I act as a chairperson and as a member for and within many different committees and councils in Al-Hussein Bin Talal University ; Prince Sultan College for Business and Tourism, Al-Faisal University; and at Ibn Rushed College for Management Studies . Some of the committees I were a chairperson for (within a college) · Scientific committee for Business and Economics School at Al-Hussein bin Talal University since 2016 until now. · The committee for formulation of - the strategic plan for Business - and Economics School at Al-Hussein bin Talal University - 2015/2016 · The committee for revising the study plan for business program at Business department at Al-Hussein bin Talal University 2015. · Scientific committee for students research conference held at Ibn Rushed College - March, 2015. · The committee for revising total quality plan in business and economics school at Al-Hussein bin Talal University, 2007. · The committee for initiating the strategic plan for business and economics school at Al-Hussein bin Talal University, 2007. · The committee for revising programs plans in accordance with quality requirements in business and economics school at Al-Hussein bin Talal University, 2007. · The committee for students training plan in business and economics school at Al-Hussein bin Talal University, 2009. · The committee for courses equivalent in business and economics school at Al-Hussein bin Talal University, 2008. · The committee for students' affaires in business and economics school at Al-Hussein bin Talal University, 2009. · The committee of the examination at business and economics school at Al-Hussein bin Talal University, 2010. · The committee of the examination at Prince Sultan College for Business and Tourism, female section 2011/2012. The Committee I were a member in (within a collage) - · Preparation committee for student research conference held at Ibn Rushed College March, 2015. · The steering committee to Form the strategic plan for Ibn Rushed College 2014/2015 in cooperation with Brunel university, UK. · The steering committee for marketing at Ibn Rushed College, 2014/2015. · The committee for faculty performance evaluation in Ibn Rushed College 2012/2015. · The permanent committee of Education and Quality at Ibn Rushed College , female section 2012/2015. · The permanent committee of Postgraduate Studies at for Ibn Rushed female section 2012/2015. · The committee for looking at students' affairs in business and economics school at Al-Hussein bin Talal University, 2007. · The committee for electronic website improvement in business and economics school at Al-Hussein bin Talal University, 2009. · The committee for faculty performance evaluation in business and economics school at Al-Hussein bin Talal University, 2008. · The committee for courses equivalent in business and economics school at Al-Hussein bin Talal University, 2008. · The committee for faculty performance evaluation in business and economics school at Al-Hussein bin Talal University, 2007. · The permanent committee of Education and Quality at Prince Sultan College for Business and Tourism, female section 2011/2012. · The permanent committee of Postgraduate Studies at Prince Sultan College for Business and Tourism, female section 2011/2012. · The Permanent committee of quality at Prince Sultan College for Business and Tourism, female section 2011/2012. The Committee I were a member at a university level - · The permeant committee for studies and community services center at Al-Hussein Bin Talal University since 2015 until now. · The committee for formulating the strategic plan for Ibn Rushed College for management studies with cooperation with Brunel University 2014/2015. · The committees and sub committees in Ibn Rushed College for the purposes of accreditation by NCAAA, Saudi Arabia, 2013/2015 - · A member of the committee for developing university programs plans and preparing the annual university report in Al-Hussein Bin Talal University, 2007. · A member of the committee for developing jobs description in Al-Hussein Bin Talal University, 2007. · A member of the committee for efficiency exam for all Jordanian universities, 2006. · A member for looking at female students' affairs in Al-Hussein Bin Talal University accommodations, 2010. Membership within universities · A member of business administration department council at Al-Hussein Bin Talal University accommodations, 2005 till current. · A member of business and economics college council (2007-2010). · A member of faculty staff development center council in Al-Hussein Bin Talal University accommodations, 2006/2007. · A member of researches and community development center council in Al-Hussein Bin Talal University accommodations, 2009-2010. · A member of business administration department council at Al-Hussein Bin Talal University accommodations, 2005 till current. · A member of management department council at Prince Sultan College for Business and Tourism, female section 2011/2012. · A member of the college council at Prince Sultan College for Business and Tourism, female section 2011/2012. · A member of business department council at Ibn Rushed college from 2013/2015 · A member of the college council at Ibn Rushed College from 2013/2015. -
 عضو 2000/01 —
الجائزة الجهة المانحة السنة المبلغ
A scholarship from Al-Hussein University to obtain MBA and PhD degrees from the UK. Mu’tah Academic Awards for graduation with honor.
جائزة
 - 2000

معلومات إضافية

اليوم الوقت الموقع الفصل
الأحد 09:00 AM — 10:00 AM 9:30-10:30 every day
مجال الاهتمام الوصف
Human resources management, Human resources practices and organizational performance indicators, human resources development in Jordanian organizations, women at work, women advancement and empowerment studies, strategic women leadership development, performance appraisal and motivation to work, strategic management, , turnover studies, job satisfaction, organizational behavior, strategic planning for human resources, strategic management and analysis, human resource information system, managing information system, E-government adoption studies , corporate social responsibilities, employees engagement and satisfaction.
المجال الوصف
القدرة على تدريس مساقات برامج البكالوريوس والماجستير في الادارة عموما وضمن مجالات تخصص ادارة الاعمال.
المساق الرمز المستوى الساعات
My educational experience since I have started is resulting in teaching several courses in both languages Arabic and English and for both educational levels undergraduate and postgraduate such as: § Research Methods for Business Students, § Principles of Management, § Introduction to Business § Business Communication, § Entrepreneurship and Small Business Management, § Human Resource Management, § Management of Meeting, § Relations Management, § Seminar in Business Studies, § Negotiation Management, - § Organizational Theory, § Organizational Behavior, § Strategic Management, § Social Marketing. § Managerial Environment § Principles of Marketing Distribution Management § Customer Relationship Management § Controlling Management § Introduction to Business § Introduction to Psychology, § Selection Process Management - § Distribution channels § Business law § Principles of Marketing § Selection and recruitment - Master level § Incentives and payment Master level § Business Ethics. § Joint venture § International business. § Coop training supervisor    - - بكالوريوس

Books ·          Training and Development Effectiveness (October, 2011). LAP Lambert Academic Publishing, Germany. ISBN 978-3-8454-1444-7.     Grants and Research Projects ·          Leadership Styles of Jordanian Women Leaders in the Public and Private Sectors: 2 years   Granted research project by Scientific Research Fund. Jordan . Joint large research project with her Excellency Minister of Higher Education Ministry Dr. Rowida Ma'aytah .      Academic Revision A reviewer for many academic journals for examples ·          Personnel Review, Emerald Group, UK ·          Social Responsibility journal  , Emerald Group, UK ·          EuroMed  JOunal of Business, Emerald Group, UK. ·           South Africa Journal of Human Resource Management, University of South Africa, South Africa . ·          A member of the editorial board and a reviewer for International Journal of Business, Management and Social Sciences (IJBMSS ) ·          A member of the editorial board   and a reviewer for I international Journal of Technology and Human Interaction ·          A reviewer for Journal of Research in International Business and Management www.interesjournals.org/JRIBM . ·          A reviewer for Educational Research www.interesjournals.org/ER ·          A reviewer for Universal Journal of Education and General Studies ·          A reviewer for International Research Journal of Library, Information and Archival Studies (ISSN-2276-6502) A reviewer for International Journal of Technology  Computer Skills and Languages ·       I am computer literate, having a working knowledge of Microsoft and the internet and all related functions and application. ·       I am fluent in Arabic language; writing, reading and speaking (my native language). I am also fluent in English; writing, reading and speaking as I did my postgraduate studies in England. In addition, I teach all the courses in English language.   Editing and Courses Materials Development   I have edited numerous texts for various purposes, including proposals to donor organizations, minutes of faculty meetings, articles for publication, modules and study guides, dissertations, and manual for government departments. Also, since I started my work in 2005 I have been involved in developing the course descriptions; specifications   and syllabuses for the taught courses I teach. Acting Vice- Dean for Female Section at Ibn Rushed college for Management Studies I used to be responsible for the overall management functions in the female section in tandem with the Dean of the college. Also I was responsible for female students' affaires and for managing the main academic programs plans and schedules and I was dealing directly with two academic departments at male section in the college (the MIS and management). I was a chairperson for most of the faculty committees and meetings; I give input into strategic matters pertaining to all areas of the university and faculty.     My experience as an Academic supervisor at Prince Sultan College My consultancy and managerial works as an academic supervisor for female section at Prince Sultan College and Ibn Rushed College was carried out either independently or with colleagues, including those in female or male sections at Prince Sultan College. The kind of work I did was  indicated by the nature of my position as an academic supervisor for the female section. I rely on doing this kind of work on my previous work experiences, my qualifications as associate professor in HRM, my research and publications, but it tends to fall into the following categories: 1-       Management counseling : helping in defining and finding solutions to organizational problems in female section. 2-       Academic supervision in the female section : helping in managing the section in terms of academic affairs, this includes supervising female colleagues to do their duties smoothly and in a professional manner as many of them have no previous work experiences. 3-       Development and improvement : presenting some proposals for improving some issues related to some things in the female section including: students' activities; the building; studying; quality issues. 4-       Strategic planning of educational programs and courses in the female section. 5-       Survey research methods and practices : advising on appropriate methods for, and carrying out, surveys of information needs and uses, questionnaire and interview schedule design, interviewing, focus group interviews, and other aspects of survey research. Quantitative and qualitative survey analysis for the MBA students I supervise this year.   Vice- Dean of Business Administration and Economics College Al-Hussein Bin Talal University ·          Responsible for the overall functioning of the faculty and work in tandem with the Dean of the college. ·          Responsible for students' affaires in the college ·          Responsible for managing the school main academic programs plans and schedules and deal directly with three academics departments: -           Business and management -           Economics studies -           Accounting and finance ·          A chairperson for most of the faculty committees and meetings ·          Give input into strategic matters pertaining to all areas of the university and faculty ·          Give input and participate and advise in faculty and university task steams and committees.   Head of Business Administration department Al-Hussein Bin Talal University I was a head of business administration and management department at business school at Al-Hussein Bin Talal University . I was responsible for managing a department which consisted of 18 faculty members by that time. I was in particular responsible for: -           Strategic development of the department (research, community services, teaching and learning) -           Strategic planning: by establishing the department strategic plan and action plan -           Performance appraisals for the faculties in the department -           Report writing -           Procurement -           Representation at the college council -           Managing the quality issues related to the department.       Referees :   When needed